The Terms and Conditions below apply to our website for our company JM London limited. If you
are using this website you are complying with our Terms and Conditions which are listed below.
The use of this site indicates your acceptance of these terms and conditions. The placement of
an order indicates your acceptance of these terms and conditions. Please read them carefully
and print a copy for future reference.
International Shipping – The only method of payment we can accept is bank transfer. Bank
transfers are safe and secure, please email us for bank transfer details.
These Terms and Conditions do not affect your statuary rights. The term JM London limited
refers to the owner of the website whose registered at 177a Whippendell Road, Watford,
Hertfordshire, England, WD18 7NH Our company registration number is 14624855. The term
refers to the user or viewer of our website.
Trade Only – We are a trade only. We do not sell or supply to the general public. When
registering your details we will make the necessary checks to ensure you are a genuine trade
customer only.
Important Note: Ownership of all goods supplied will be retained by us, until payment has
been received in full. Goods must be checked on immediate arrival of delivery. Any
discrepancies must be notified to Accounts within 24 hours. All goods are sold on No
Return Basis unless faulty or damaged reported within 48 hours.
1. General
Payment and Price
All prices on our website are exclusive of V.A.T. and exclusive of delivery charges which will be
payable as indicated at the time of placing your order.
If, by mistake, we have under-priced an item on our website we hold the right not to supply that
item at the price stated. If the circumstance does occur we will contact you to notify you of the
error and inform you of the correct price therefore you can decide whether you want the item at
the correct price. If not, we will refund you the full amount you have paid.
In order to use our site, you agree to give us your e-mail address which will be used to contact
you with our promotional offers and invoices for your order. To opt out of receiving any e-mail
from us please notify us.
To ensure that you are protected against fraud for your credit card, debit or charge card and it is
not being used without your acknowledgement; we will ask you to validate some personal
information such as, address, name, date of birth and some information on the card, which will
need to match up with databases which include registered Credit Reference agencies and fraud
prevention agencies, who may decide to keep a copy of the record. By accepting these terms
and conditions you consent to such checks being made. All information provided by you will be
treated securely and in accordance with the Data Protection Act 1998.
You accept that all details you provide to us for the purpose of ordering or purchasing goods or
services are correct, that the credit or debit card you are using is your own and that there are
sufficient funds to cover the cost of the goods or services ordered.
If there are any changes to the details you have provided us with then it is your responsibility to
inform us.
All purchases made with us are non-transferable.
We reserve the right to vary or terminate the operation of any promotion at any time without
notice.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing
information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel
any orders listed at the incorrect price whether or not the order has been confirmed. If your credit
card has already been charged and we subsequently cancel your order, we will immediately
issue a credit to your credit card account in the value of the incorrect price (including delivery
charges).
2. Delivery and Customs
3.0. The time and date given for delivery is an approximate from judging from what information
the couriers have given to us. Goods will be dispatched to you at your delivery address given by
you in your order (billing address) and stated in the order Confirmation before 4.30 pm of that
following day day.
3.1. We hold no responsibility or liability for any delay in the delivery of products ordered or any
other matters to the extent that the delay is due to any event outside our reasonable control.
3.2. For deliveries outside of the UK, you may have to pay import duties and taxes, which is to be
paid once the order reaches your country. You as a customer are responsible for any of these
charges. Customs charges and regulations vary from country to country. Please contact your
local customs office for more information.
3.3. We use a number of third party couriers to dispatch our goods with, any loss of product or
shipment from our website must be reported to us.
3.4. For deliveries before a United Kingdom Bank Holiday, we recommend that you place your
order in advance. We from our end will dispatch as fast as possible, however we cannot
guarantee the delivery on time as your local post office or courier may be delayed.
4. Returns, Refunds & Losses
4.0. We can only accept the return of items if they are faulty or were supplied in error.
4.1. Please email first to jmlondonlimited@gmail.com requesting a refund or replacement and
a return request/refund reference number will be issued to you.
4.2. You may return the item to us if the item is defected or supplied in error by us.
4.3. You will not be able to return any products which have been tampered with, i.e. opened or
any seals or wrapping are not intact.
4.4. Please be aware that you are responsible for any delivery charge on the items you return,
and the loss or damage to the goods you are sending back to us. We recommend that you use
recorded delivery.
4.5. We can only refund delivery charges or accept the return of opened items if they are faulty or
were supplied in error.
4.6 If you have taken delivery of a package and it or the contents have been damaged in transit,
you can return the item to us within 7 working days of receipt for exchange.
4.7. You have the right to return any faulty goods within 7 days of receipt. For any replacement
you wish to make, you must send us the faulty goods back within the 14 day period.
5. Availability of Goods
5.1. All products and services are subject to availability and may be withdrawn at any time. If we
do not supply the goods for any reason we will not charge you for these and we will refund any
money already paid for them. However, we will not be responsible for compensating you for any
other losses you may suffer if we do not supply the goods In Stock item indicates the item is
available from the manufacturer and can be order on request.
Trading Name
5.2. Jm London Limited offers are exclusive to this website and adverts only and may not be
available in stores or shows, all prices exclude vat and delivery, JM London Limited is a mail
order website only.
6. Contact
6.0. JM London Limited 177a Whippendell Road, Watford, Hertfordshire, England, WD18 7NH
Tel: and Email: 07398353594 jmlondonlimited@gmail.com